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BILLING & ADMINISTRATION


LEARN MORE CONTACT US

Let Careington Benefit Solutions customize administrative services to fit your needs.


With our full-scale administration, service and support solutions provided by our High Performance Sales Unit, we can handle all, or just some, of your enrollment, retention and billing needs. Our flexibility in the level of administrative support we provide allows us to customize any client solution as an a-la-carte scenario or a complete turnkey option.

Billing Capabilities

In any group market product offering, Careington Benefit Solutions can deliver a comprehensive administration solution as either a traditional group billing scenario or an individual billing scenario, in order to accommodate any unique client opportunity and business model. All billing and administrative solutions we provide are backed by the best in technology and security. Click below to learn more about our individual billing solutions, group billing solutions and system and security capabilities.

INDIVIDUAL GROUP SYSTEMS & SECURITY

A Summary of Our Administrative Solutions


  • Multi-product aggregation, service and administration for insured and discount solutions – completely customizable per client requirements
  • Nationally licensed TPA and enrollment resource center for multiple enrollment options
  • HIPAA, PCI and SSAE compliant entity
  • High Performance Sales Unit, an elite sales and retention team consisting of nationally licensed P&C and L&H insurance agents
  • In-house customer service call center, operational Monday through Friday, 7 a.m. to 7 p.m. CT, with option for expandable hours and a dedicated toll-free line, and featuring English and Spanish associates
  • Onsite, state-of-the-art fulfillment and mail center capabilities, including e-fulfillment options
  • Comprehensive implementation and project management processes, with dedicated single point of contact throughout
  • Dedicated marketing and corporate communications teams for all content needs
  • IS and IT resources dedicated to secure system development, website creation and maintenance, portal creation and maintenance and more
  • Operations team dedicated to premium collection, enrollment capture, recurring billing, various payment options, member renewal communication, detailed reporting, broker support and financial reconciliation
  • Claims Administration team dedicated to claims processing for dental and other products
  • Proven experience in the group and direct-to-consumer spaces
  • Experts in dental industry, our flagship product since 1979
  • All TPA services provided in-house from our corporate headquarters in Frisco, Texas