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Licensed Enrollment & Retention


Your Customer Engagement Solution

Our team of experienced and educated customer engagement specialists ensure our clients and customers receive exceptional service. We boast a scalable fully-staffed call center that incorporates only industry-best systems and equipment into the friendly knowledgeable services we provide.

  • State-of-the-art and in-house call center to support all membership plan needs and questions
  • Scalable customer service call center with ability to expand hours of operation
  • Dedicated toll-free line(s) and priority call queuing
  • Bilingual/multi-lingual service support with access to more than 240 languages
  • Representatives who provide support for eligibility verification, discount plan enrollment, education and assistance with multiple products, concierge services, fulfillment requests and more


Telesales Expertise

  • In-house team of licensed specialists set up to enroll multiple products
  • Experience working with numerous proprietary enrollment platforms
  • Entire team of nationally licensed life and health specialists located at our corporate headquarters in Frisco, Texas

Call Center Compliance

  • Productivity and management tools to measure and improve sales
  • Optimize sales performance and eliminate regulatory risk
  • Aggregate and standardize calling activity data
  • Track and compare performance and productivity at the representative, office or regional level
  • Fully compliant with current TCPA regulations