Depending on the services you receive, we may collect personal information about you that identifies your past, present, or future physical or mental health status ("Consumer Health Data"), including:

• Information about your individual health conditions, diseases, diagnoses, and treatments
• Information that could identify your attempt to seek health care services
• Inferences of Consumer Health Data that we may infer or derive from non-health related information
• Social, psychological, behavioral, and medical interventions
• Health-related surgeries or procedures
• Use or purchase of prescribed medication
• Bodily functions, vital signs, or symptoms
• Diagnoses or diagnostic testing, treatment, or medication
• Gender-affirming care information
• Reproductive or sexual health information
• Biometric data
• Genetic data
• Data that identifies a consumer seeking health care services
• Measurements of the data described above

How We Collect Consumer Health Data

• Your Voluntary Disclosure: We may collect Consumer Health Data you voluntarily disclose to us when you purchase our products or services, create an account with us, or otherwise communicate with us.
• Other Data Sources: We may collect Consumer Health Data from other data sources such as data brokers, consumer reporting agencies, marketing partners, analytics firms, dental plans, discount plans, dental or healthcare providers, insurers, government agencies, and publicly available sources.
• Cookies and Other Automated Tools: We may automatically collect Consumer Health Data through cookies and other automated tools when you interact with our website or mobile apps.

How We Use Consumer Health Data

We may use Consumer Health Data for the following purposes:

• Account creation, fulfillment, servicing and customer support: for example, to process applications, create customer accounts, allow customers to create online accounts and profiles, provide goods or services, keep customers informed about the status of their goods or services, respond to questions and addressing concerns, deliver updates, upgrades and product improvement information.
• Company communications: for example, to provide you with information that may be of interest such as company newsletters, announcements, reminders and technical service bulletins.
• Website use and analytics: for example, to provide you with access to and use of our websites, mobile apps, and products and services; analyze use of our websites, including the use of third party web analytics services.
• Eligibility and pricing: for example, to determine if you are eligible for certain products, services, or offers and related pricing.
• Product research: for example, to conduct research and analysis for maintaining, protecting, and developing services, increase and maintain the safety of our products and services.
• Business operations: for example, to evaluate, develop, and improve business operations, products and services offered; business administration and other normal business activities.
• Compliance: for example, to comply with applicable legal requirements, industry standards, contractual obligations, our policies, and take actions that we deem necessary to preserve and enforce our rights and the rights of others and prevent misuse.
• Information security and fraud prevention: for example, to operate information security and anti-fraud programs.

We do not use Consumer Health Data for targeted advertising purposes or to conduct profiling with legal or similarly significant effects.

How We Disclose Consumer Health Data

We may disclose all the categories of Consumer Health Data we collect:

• To our affiliates, including Careington International Corporation and DialCare, LLC.
• To law enforcement, government agencies, and other recipients to the extent required or authorized by applicable law.

Our business partners may collect your Consumer Health Data over time and across different internet websites or online services when you use our website or online service.

We do not sell Consumer Health Data to third parties.

You may have the right:

• To know whether we collect, disclose, or sell your Consumer Health Data.
• To access your Consumer Health Data, including a list of all third parties and affiliates with whom we shared or sold your Consumer Health Data.
• To delete your Consumer Health Data.
• To correct inaccuracies in your Consumer Health Data.
• To withdraw your consent to collect Consumer Health Data.
• To appeal our decision with respect to a rights request.

You may request to exercise your rights by completing our Privacy Choices Form.

If you have any questions about our Sites, Services, or this Privacy Policy, please email us at [email protected], call us at (888) 585-8979, or send us a letter to the following address:

Careington Benefit Solutions
www.careingtonbenefitsolutions.com
7400 Gaylord Parkway
Frisco, TX 75034
(888) 585-8979
[email protected]