Members
We're Here to Provide Superior Service & Support

SUPPORT

GET STARTED

Support

If you are a Careington member in need of assistance, please call (800) 290-0523. Our Customer CARE team is ready to help with any questions or concerns.

By calling the number above, you can also take advantage of our self-service features.

  • Verify membership eligibility
  • Find a provider location
  • Provide helpful benefit information

Careington members also have access to self-service features available through our member portal.

MEMBER PORTAL

Need Help With an Insured Plan?

As a member, you should have received a welcome packet with ID cards, plan details and information on how to search for providers. You can use your specific plan ID card for website and portal information and access to your specific customer service number for help with plan information, provider search and more.

If you need further assistance or information about our insured plans, please call (866) 636-9188.

Need a Claim Form or Information on the Status of a Dental Claim?

Click below for the support you need!

CLAIMS SUPPORT